Notice of capital credits retirement

The notice of capital credits retirement is included with the electric bill you receive in October. You will find information about this year's capital credits retirement on the notice. 

The amount of your retired capital credits is listed in the capital credits information box on the notice, along with your customer number. Use this number for any questions you have about your capital credits. The years of payout listed in the box are the years of capital credits our board of trustees approved to retire. 

Sample 1 – Capital credits under $20 
If your capital credits amount is under $20, your capital credits will continue to accumulate in your account unless you choose to apply the amount to your bill. If you want to apply the amount to your bill, contact us using one of the methods under “contact us” before Oct. 21. 

Sample 2 – Capital credits over $20 
If your capital credits amount is greater than $20, you will receive a check in November unless you choose to apply the amount to your bill. If you want to apply the amount to your bill, contact us using one of the methods under "contact us" before Oct. 21. 

Sample 3 – Auto Apply 
Sign up for Auto Apply and have your capital credits automatically applied to your bill each year! To sign up for Auto Apply, contact us using one of the methods under “contact us” before Oct. 21. If you chose Auto Apply previously, your capital credits will be applied to your bill. 

Contact us 

Do one of the following by October 21: 

1. Visit butlerrural.coop and click on “Apply Capital Credits” on the home page. You can select the Auto Apply option on the form.
2. E-mail capitalcredits@butlerrural.coop and provide your name, customer number, and capital credits amount. This information is listed on the notice of capital credits retirement with the bill you receive in October. Let us know in the e-mail if you would like to use Auto Apply.
3. Call 513-867-4400 Monday through Friday, 7:30 a.m. to 4:30 p.m. 

If you move 
If you move outside our service territory, keep your address up to date in our system so we can continue to send your capital credits checks. You can update your information at butlerrural.coop > My Account > Account Management > Capital Credits > Update Contact Information for Capital Credits or call 513-867-4400. 

Capital credits estates 
When a member or past member passes away, the capital credits account is available for estate retirement. The representative of the estate can call 513-867-4400 Monday through Friday, 7:30 a.m. to 4:30 p.m. for more information.