Outage Text Alerts

Stay Informed During A Power Outage

Sign-up is easy!
You will need to log in to your SmartHub account, add your mobile number under Manage Contacts and add your mobile number to your Power Outage/Restored Notifications.

On the SmartHub mobile app:

To Manage Contacts:

Under more at the bottom, click on Settings and Contact Methods.
Add your phone number.
Click "Receive Text Messages."
Accept Terms & Conditions.
Complete verification.

To Add Power Outage Texts:

Under more at the bottom, click on Settings and Manage Notifications.
Select Service and Planned Power Outage, Power Outage, and/or Power Outage Restored.
Select the phone contacts you would like to add/remove for each notification.
Save any changes.

On a computer: butlerrural.smarthub.coop

To Manage Contacts and Add Power Outage Texts:

Under the settings tab click Manage Notifications.
Choose the Service drop down.
Click your phone number under the Power Outage Alert Type.
Check the "Text Message" box.
Check your phone number.
Complete verification.

Please Note: You may not receive a text message every time you lose power. Best practice is to report your outage. Unless you have received a notification from the Cooperative, do not assume that we are aware of your outage.

Log In To Your Smarthub Account